Research articles

With over 5 million employees globally, the BPO industry faces significant changes as AI technology advances. Embracing AI brings both challenges and opportunities, requiring a reassessment of property management strategies and a shift towards flexible solutions. But how exactly is AI reshaping the future of BPOs?

Our recent Instant Connect Sustainability Roundtable in London provided a platform for CRE leaders across sectors to explore sustainable workplace solutions. Through dynamic discussions, we uncovered crucial insights into sustainability implementation, supply chain challenges, data issues, and the evolving landscape of hybrid work towards achieving Net Zero goals—this is what we found.

Increasing transaction sizes, surging demand for flexible solutions, and the rise of hybrid work arrangements underscore the glaring opportunity for workspace providers to grow their flex operations.

Could offering an option to use on-demand workspaces be the key to worker wellness? Our latest survey shows a staggering 85% of occupiers said access to on-demand coworking space would have a positive impact on their well-being.

Our latest data indicates that flexible workspaces have firmly established themselves as a preferred asset choice, evidenced by an impressive 17% increase in global transaction sizes during the first quarter of 2024.

Across the UK, occupancy rates in 30,000+ sq. ft. spaces hit 89%, signaling potential shortfall in larger supply.

Embracing sustainability in flexible workspaces not only aligns with environmental concerns but also drives demand and enhances the overall workspace experience, making it a strategic imperative for workspace providers.

The Instant Group’s recently published EMEA State of the Flex Market report reveals that although workspace providers may be facing challenges, the region is well positioned for growth.